Payment Terms and Policies

 

By submitting payment for any product or service provided by AZ Elite or affiliated merchants, I acknowledge and agree to the following:​

 

1. Accurate Payment Information

    •    I confirm that all credit/debit card or bank account details I provide are true and complete.

    •    I understand that I am responsible for ensuring that all charges incurred will be honoured by my financial institution.

    •    I agree to pay all charges at the posted prices, including applicable taxes, fees, and penalties.

 

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2. Monthly Billing and Membership

    •    A full calendar month’s written notice is required to cancel monthly billing or withdraw a student from class. This needs to be sent via email to our membership team at: lewis@azelite.co.uk

    •    I understand I am responsible for payments until and during the notice period until written cancellation is received, regardless of attendance.

    •    Monthly fees are non-refundable.

 

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3. Disputed Charges

    •    Disputing a valid charge through my financial institution without first contacting AZ Elite constitutes a breach of contract.

    •    This may result in penalties, additional fees, collections, legal action, and/or termination of services.

 

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4. Refunds and Non-Refundable Items

    •    Competition entry fees, tickets, and choreography fees are non-refundable if I remove myself or my athlete after the published payment deadline.

    •    If an athlete leaves a Worlds team, the remaining balance of any payments will be due immideatly. This includes, choreography fees, music & lisensing, entry fees and additional items related to the teams including but not limited to, travel training kit, team merchandise etc.

 

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5. Late Payments and Failed Direct Debits

    •    Competition and ticket payments more than 3 days past the deadline will incur a £5 late fee, with further increases for extended delays.

    •    Failed direct debit payments will incur a £5 late fee for the first two instances.

    •    From the third failed payment onwards, the late fee will increase to £10 per instance.

    •    These fees must be settled in a timely manner to maintain access to services.

 

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6. Consequences of Non-Payment

    •    Failure to settle outstanding fees may result in the athlete being required to sit out of training, classes, or competitions, or in removal from teams or activities.

    •    If there are any outstanding balances, access to book additional services such as extra classes, camps, private sessions, or open gyms will be withheld until the account is fully settled.

 

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7. Cancellations for Privates, Camps, Classes, and Open Gyms

    •    Bookings may be cancelled or rescheduled with no penalty up to 24 hours in advance.

    •    No refunds will be issued for cancellations made less than 24 hours before the scheduled time.